We're happy to accommodate returns and exchanges of regularly priced items within 30 days of purchase.

For safety and sanitary reasons, we do not accept returns or exchanges of beauty and grooming products, including lotions, creams, soaps, scrubs, and lip balm.   

In addition, sale items are final and are not eligible for returns or exchanges.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging, if applicable. Refunds will be issued to the original payment method.

Return shipping is the responsibility of the customer. Please ship the item(s) back to Helen & Earl, 211 Lehigh Ave, Pittsburgh, PA 15218. Refunds will be issued for the price of the product; original shipping costs are non-refundable.